Thank you for shopping with Daily Essencials! This Shipping Policy explains how we process and deliver your orders.
1. Order Processing Time
Once you place an order, we aim to process and ship your items as quickly as possible. Please allow 3-7 business days for order processing. Orders are processed during regular business hours, Monday to Friday, excluding weekends and holidays.
2. Shipping Methods and Delivery Times
We offer different shipping options based on your location. Delivery times are estimated based on your selected shipping method and may vary depending on your destination.
- Standard Shipping: Estimated delivery time is 7-15 business days.
- Expedited Shipping: Estimated delivery time is 3-7 business days.
- Express Shipping: Estimated delivery time is 1-3 business days.
Please note that delivery times are estimates and may be affected by factors such as weather, customs delays, and local postal services.
3. Shipping Rates
Shipping rates are calculated at checkout based on the shipping method chosen and the delivery address. The final shipping cost will be shown before you confirm your order. We offer free shipping on some orders.
4. International Shipping
We ship internationally to most countries. Shipping times and rates for international orders vary depending on the destination. Please note that any customs duties, taxes, or additional fees required by your country are the responsibility of the customer.
5. Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your order. You can also track your order by logging into your account on our website.
6. Shipping Delays
While we strive to deliver your order within the estimated timeframe, sometimes delays may occur due to unforeseen circumstances, such as customs processing, weather conditions, or high demand periods. We are not responsible for any delays that occur during shipping. Please reach out to our customer support team if you experience any delays with your order.
7. Missing or Damaged Items
If your order is missing or you receive a damaged item, please contact us immediately at support@dailyessencials.com. We will assist you with filing a claim with the carrier and, if applicable, arrange for a replacement or refund.
8. Address Accuracy
Please ensure that your shipping address is correct and complete at the time of purchase. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses. If you notice an error in your shipping address after placing an order, please contact us as soon as possible at support@dailyessencials.com.
9. Order Cancellations and Modifications
Once your order is processed and shipped, we are unable to cancel or modify the order. If you need to make changes to your order, please contact us as soon as possible, and we will do our best to accommodate your request before the order is shipped.
10. Returns and Exchanges
If you would like to return or exchange an item, please refer to our Return Policy for further instructions.
11. Contact Us
If you have any questions or concerns regarding shipping, please feel free to contact us:
Email: support@dailyessencials.com